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Need help?

Can’t send from my line one email account

First Timer

Dear oca_andy

i can’t send from my line one account

i am not a talk talk customer 

i receive a message saying user name or password incorrect 

i have checked my machine settings ( imap, smtp, port number etc) and they are set to those given by talktalk

i have provided my details in the personal profile page of my community account

please raise a fault ticket for me

thanks, David jack

D jack
Community Team

Hi David, I'm happy to help you. The first thing to try though is the password reset tool in which you've setup a mobile number to receive password reset information.