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Cant login to my emails for past 2 days

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2 REPLIES 2
First Timer

Hello.  I've not been able to log in to my emails for two days.  I enter my email address and password, hit submit, the page looks like its going to load but then it just hangs with a blank page. I'm trying to access (as usual) via a pc laptop.  I've tried sending an email to myself from my work email account, and although I can see past emails on my phone, this test email has not come through on my phone either, so I can only assume its the service, not my hardware.

 

I did clear my 'cookies' a couple of days ago, and 'password & other sign in data', but I did not clear 'hosted app data' (whatever that is), so I don't think this could have caused it?

 

Can anyone assist with this please?

 

Thanks

First Timer
I'm so sorry - but, I've just tried logging in again and my emails loaded on both my PC & my phone! Although the test email I sent didn't arrive at either! I think my registration to the community and posting gave the account a kick! Please therefore ignore my post.

Thanks.
Community Star

Hi @Confused5 

 

No worries.

 

In case you do need help then to link this topic to your TalkTalk service please check your Community Profile includes in Personal Information (Click here):

 

Your name, current TalkTalk landline 'phone and alternate number (mobile recommended). Add full address with postcode (location). Then scroll down to Private notes to add email address(es), notes and references etc and then save changes.

 

 Gondola - Volunteer 2017-2021

To appreciate my help . . . If I offered a solution Best Answer