Hi. Could somebody shed any light on the spam reporting process.
In accordance with this article I forward any spam to the address shown.
I then usually get an email back from Customer Security Team which says:-
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If you're getting a message back then your report is being investigated. We had a meeting with security a while back and they said that they really do investigate all the issues reported and will take the appropriate action.
Sorry for the late reply I was on hols.
I had a meet recently with security and we had the message changed as a result. That's when it was confirmed that a response means it's being investigated.