Hi @NeilForde
Sorry, we don't manage or monitor f2s email here on Community.
Go direct to TalkTalk Business (TTB) TTB Support to seek answers as f2s comes under their umbrella. TTB should have a record of the registered user details to match to your personal details.
Call 0800 083 3003 - Mon-Sun 8am-6pm
customerservices@talktalkbusiness.co.uk
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