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E mail

First Timer

Has my old contract been cancelled, and my new one put in place? 

Martyn Meacham
Community Star

Hi Martyn


It would be great to have a tiny bit more explanation...what contract? Broadband or Mail Plus?  Have you just switched to TalkTalk, renewed a contract or something else?


Check your Community Profile Personal Information (Click here) includes your name, current (TalkTalk?) landline 'phone number and an alternate number (mobile recommended) and address with postcode (location). Add, then scroll down and add your email address to Private notes and save changes. The TalkTalk Community Team OCE will then be able to link to your TalkTalk account(s).

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

Community Team - TT Staff

Hi Martyn Meacham, as Gondola says it will really help to have a bit more to go on. 

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.