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First Timer


Is it possible to have 2 different names on the same account?

If so, please explain the procedure necessary to enable it to be done?


Community Star

Hi @Polliann 


If you are enquiring about a TalkTalk MyAccount then the MyAccount in someone's name can also have a nominated user or users that also have the ability to discuss or manage aspects of the account and include making payments.  The advice article is Nominated user 


If someone is managing the financial matters of a MyAccount customer then they will need Power of Attorney/Authority to Act 


If either doesn't fully cover your enquiry then please let us know. 


Email accounts are created in MyAccount and registered in the name of the MyAccount customer even if used by another family member.  Managing your email in My Account explains how to manage the email mailboxes.

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

Community Team - TT Staff

Hi Polliann, Gondola has given you the right answer. Please let us know if you need anything else. 

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.