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Email failure after installing Windows 10 up-grade

First Timer

Hi people,

Since installing the latest Windows 10 up-date, I am not receiving emails to my Microsoft Outlook site. When entering Outlook I receive an error message - Receiving reported error (0x8007007E):'Unknown Error0x7008007E' 

Talktalk seem reluctant to provide support for Outlet. Is there anyone out there who can help an old guy with limited ability?




Community Star

Hi Andrew


This issue seems to be related to the updating of Windows which is what you've just done. If changed user permissions are causing the issue it may be possible to run Outlook in Administrator mode.

  • Right click the Outlook program or Desktop icon
  • Click Run as Administrator

If that works:

  • Right click the Outlook program or Desktop icon
  • Left click on Properties
  • Click the Advanced (Properties) button
  • Tick Run as Administrator
  • Click OK


 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

Community Team - TT Staff

Hi Andrew73, has Gondola managed to get you sorted?