Email will not load

[G Owens]

After entering username and password, which are accepted, I get a blank screen with three little grey dots changing in size for ever. No little blue circle going round the T on the top tab. I can enter Talktalk account - hence this message - and other apps open swiftly - Is it my computer or is it Talktalk?

[Gondola]

Hi @G Owens 

Have you tried to sign in to TalkTalk Mail after clearing the computer browser cookies and cache?

When the cookie prompt appears try selecting the not accept option.

[silverwill]

Hi 

I have and am still having the same bother getting into talktalk email, the 

only way I can access my emails is :- just as I am about to try to login, a page with 2 options open.

option 1 accept all cookies and 2 decline all cookies.

If I choose "option 1" I hardly ever get in, but when I choose"option 2" (which I do anytime I want to see emails) I get into mail no problem.

my problem is being investigated, but does not seem to be a quick one to remedy, it sound strange to me.

this may be different from you case, but maybe worth trying.

cheers Will