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Emails To Yahoo Address Bouncing

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Enlightened One

I note the Service Status page now includes a note about Pipex problems altho it is rather vague. A small step forward though. Do you have any more specific info on when/how the fault will eventually (I hope) be resolved @OCE_Ady ?

O migration, migration, wherefore art thou migration?
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Enlightened One

FYI @OCE_Ady I have sent test emails to addresses on Yahoo, AOL, Hotmail & Gmail domains earlier this afternoon and none received (yet).

O migration, migration, wherefore art thou migration?
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Community Team - TT Staff

Thanks for the continuing updates. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Enlightened One

I eventually got non-delivery reports from Yahoo and AOL but nothing from Hotmail or GMail altho they never arrived either.

O migration, migration, wherefore art thou migration?
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Community Team - TT Staff

I've sent a chaser asking for updates again this morning. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Community Team - TT Staff

I've been asked for a full list of the domains you can't send to. Please let me have them as soon as you can.


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Popular Poster
Yahoo.co.uk
Thanks for your continued help with this.
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Community Team - TT Staff

Thanks.


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Enlightened One

@OCE_Ady  Yahoo, AOL, Hotmail & Gmail are the domains I am aware of. There may of course be others too that I as yet do not know about.

O migration, migration, wherefore art thou migration?
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Community Team - TT Staff

Thanks I've fed those over already. I'm seeing signs of action now. Hopefully, I'll be back with news shortly. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Popular Poster
I sent an email yesterday afternoon to a Hotmail account, and it bounced 😞
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Community Team - TT Staff

Hi all, I'm hoping for news today until I've got something to tell you it's unlikely that things will change for you. I will let you know as soon as I have something to post.


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Wizz Kid

As you probably know already, this is occurring to any "aol" or "yahoo" address I try to send to from my Pipex account ...

Logged it on the other parallel thread on this subject

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Super Duper Contributor

And Sky and Hotmail and Gmail and some generic company addresses.

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Community Team - TT Staff

Thanks for letting me know. I don't need anymore confirmations of what's affected. I am however expecting to have very good news for you later today. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Enlightened One

@OCE_Ady I have seen the news of the 'fix' you posted on other threads and tested Yahoo earlier but nothing got through yet.

O migration, migration, wherefore art thou migration?
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Community Team - TT Staff

It could take several days for the server reputation to be rebuild. I'm hoping you won't have to wait too long. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Popular Poster
I have successfully sent emails to Yahoo and Gmail addresses, as of yesterday. Thanks for sticking with us, and keeping us updated, much appreciated.
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Participant

A message I sent to a Yahoo address at 0621 on Friday 12 has still not arrived.  Another sent to the same address at 0704 this morning arrived, but went into the Bulk Mail folder.

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Community Team - TT Staff

Thanks for keeping us updated. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.