Emails not being received

[welly99]

Getting frustrated here after going round in circles trying to find a contact on the TalkTalk website.

I have been expecting a number of important emails that I am assured have been sent, yet no amount of refreshing shows anything, even in spam.  In addition, sites I have signed up for email updates have stopped appearing since changing over to the talktalk mail address.

Can someone from TalkTalk sort this problem out please.

[Divsec]

Hi @welly99 welcome to the community, please check your community profile and add your landline phone number if necessary.

Have you tried sending your self an email?

[OCE_Karl]

Hi welly99

Please add your home phone numbet to your Community Profile.

Also, please add the email address affected in the private notes section of your profile.

Thanks

Karl.