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Emails not being received

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2 REPLIES 2
welly99
First Timer

Getting frustrated here after going round in circles trying to find a contact on the TalkTalk website.

 

I have been expecting a number of important emails that I am assured have been sent, yet no amount of refreshing shows anything, even in spam.  In addition, sites I have signed up for email updates have stopped appearing since changing over to the talktalk mail address.

 

Can someone from TalkTalk sort this problem out please.

Divsec
Community Star

Hi @welly99 welcome to the community, please check your community profile and add your landline phone number if necessary.

Have you tried sending your self an email?

I don't work here and all my opinions are my own.
OCE_Karl
Community Team - TT Staff

Hi welly99

 

Please add your home phone numbet to your Community Profile.

 

Also, please add the email address affected in the private notes section of your profile.

 

Thanks

 

Karl. 

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