Hi @brian33a
TalkTalk Mail is free for TalkTalk Consumer broadband customers. Up to 5 mailboxes are offered.
If you're no longer a TalkTalk Consumer (home broadband) customer you may be restricted to webmail only access unless you subscribe to TalkTalk Mail Plus.
If you have a mail message from TalkTalk about deletion of your TalkTalk managed mailbox then deletion is after 180 days. After 60 days the mailbox has webmail only access.
During the current Government special measures there are no system deletions of mailboxes because TalkTalk want to make sure mail users can stay in touch with friends and family.
You can choose to subcribe to MailPlus to retain full functionality of mail across your email devices or choose to migrate your mail use to another mail service provider. You'll not be able to take your email address with you to another provider so you'll get a new email address from the new provider.
If you need more than 6 months to migrate your email use then consider subscribing to MailPlus on a month by month basis for £5/month. Then when you're sure you no longer need more than a further 2 years of webmail only access to manage a smooth migration of contacts to a new email address, simply call TalkTalk to cancel MailPlus. Cancel your TalkTalk service see MailPlus.
Have I covered everything?
