This is the sort of emails i have been receiving and TALK TALK are not interested in doing anything about them that is why i have decided to leave them as there customer services are a joke just like the technical team and there security
I hacked your device, because I sent you this message from your account. If you have already changed your password, my malware will be intercepts it every time. You may not know me, and you are most likely wondering why you are receiving this email, right? In fact, I posted a malicious program on adults (pornography) of some websites, and you know that you visited these websites to enjoy (you know what I mean). While you were watching video clips, my trojan started working as a RDP (remote desktop) with a keylogger that gave me access to your screen as well as a webcam. Immediately after this, my program gathered all your contacts from messenger, social networks, and also by e-mail. What I've done? I made a double screen video. The first part shows the video you watched (you have good taste, yes ... but strange for me and other normal people), and the second part shows the recording of your webcam. What should you do? Well, I think $632 (USD dollars) is a fair price for our little secret. You will make a bitcoin payment (if you don't know, look for "how to buy bitcoins" on Google). BTC Address: 1PH5CYMeD4ZLTZ2ZYnGLFmQRjnptyLNqcf (This is CASE sensitive, please copy and paste it) Remarks: You have 2 days (48 hours) to pay. (I have a special code, and at the moment I know that you have read this email). If I don't get bitcoins, I will send your video to all your contacts, including family members, colleagues, etc. However, if I am paid, I will immediately destroy the video, and my trojan will be destruct someself. If you want to get proof, answer "Yes!" and resend this letter to youself. And I will definitely send your video to your any 13 contacts. This is a non-negotiable offer, so please do not waste my personal and other people's time by replying to this email. Bye!
.oh yes and the phishing TEAM will do nothing either they asked me to investigate it ..REALLY.
The scam email you've received is a variant of this one that Action Fraud UK warned about in July last year. It's a global criminal scam making fake claims intended to scare you / blackmail you into making payment.
But the scammers have got your email address from somewhere. And they may have got a password from an old website hack. You may be able to determine where the email / password was obtained from, if from another website data breach, by checking your email address with the website haveibeenpwned.
If you can find out how the scammers know about you then you're better positioned to take evasive action including writing down everywhere you've registered with the email and if you have used the same or similar password with any online activity.
Scan all your devices with anti-virus and anti-malware software solutions just to make sure passwords aren't obtained by keyloggers. It gives you the comfort of knowing that you're starting with secure devices before you start changing passwords.
If you've used the same or similar password elsewhere or if any password is not unique then do update those passwords with ultra-strong multi-case letters, numbers and allowed symbols of at least 10-12 characters (is my minimum recommendation). Advice from CyberAware about passwords. Advice from GetSafeOnline about passwords.
If you discover any fraud then the place to report that is ActionFraudUK.
Action Fraud UK are recommending: "Don’t reply to the email, or be pressured into paying. The police advise that you do not pay criminals. Try flagging the email as spam/junk if you receive it multiple times. Always use a strong, separate password for important accounts, such as your email.
"If you receive one of these emails, report it to Action Fraud’s phishing reporting tool. If you have received one of these emails and paid the ransom, report it to your local police force."