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I receive approx 5% of incoming mails. important ones are not getting through

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2 REPLIES 2
Gill M
First Timer

I only receive approx 5% of incoming mails. Important ones are not getting through.   Been this way for a couple of days. I have deleted old mails in case it was a capacity issue but apparently not.   Im not an IT whiz so simple response please 

Gondola
Community Star

Hi @Gill M 

 

Is your email address ending in talktalk.net?

 

There has been a problem over the weekend starting around 9pm Friday evening.

 

Mail was being received into talktalk.net mailboxes as normal from around 9am this morning.

Any mail that was previously accepted for delivery and buffered will be received.

 

Otherwise senders will have received "Unable to deliver message after multiple retries" fail to deliver messages so they'll know their sent mail didn't get through.

 

Let us know if you're still experiencing long-term email issues.

Gondola - Volunteer 2017-2021

To appreciate my help . . . If I offered a solution Best Answer


Gill M
First Timer

Thanks   Looks like I have a few new ones now.  Unfortunately cant get the that were bounced back