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No emails

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3 REPLIES 3
Tess1
Whizz Kid

Had a problem with emails sunday/monday, now not receiving them again although it does appear I am able to send them. Nowt wrong, done all the idiot checks ,and no joy ringing TT. OCE s are you able to help please. Thankyou.

 

ps hope everybody is keeping safe and well x

Gondola
Community Star
Solution

Hi Tess

 

There's a problem with email. The incident is being worked on and you can track it on the Service Status (Email) page. 

Gondola - Volunteer 2017-2021

To appreciate my help . . . If I offered a solution Best Answer


pipex not working
Whizz Kid
Problems accessing your emails
55 mins ago
We're aware that some customers have reported being unable to access their emails or unable to receive emails this afternoon. We'd like to apologise for the inconvenience caused and assure you we're investigating this issue as a priority.
simonb
Community Team - TT Staff

Hi @Tess1

We're pleased to confirm that the earlier issues accessing your emails have now been resolved however you may observe a delay in receiving emails whilst the backlog of emails within the system is processed over the coming hours. Once again we'd like to apologise for the inconvenience caused. 

SimonB