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Need help?

Not receiving emails - message says server connection is lost

First Timer

Is there an alternative server I could connect to? 

First Timer

i am not receiving emails also, can send though. I have tried 3 devices amd done the test but nothing and no one to contact 


First Timer

I’ve tried to contact and it’s impossible 🤦🏻‍♀️ How are we meant to try get this resolved 🤷🏻‍♀️

First Timer

I have been unable to receive any emails too I am able to send them.  It's very frustrating.  My son suspects a server issue.   I don't know what to do.  There is no one to contact.

Community Team - TT Staff

Hi @Des Lawson

We're pleased to confirm that the earlier issues accessing your emails have now been resolved however you may observe a delay in receiving emails whilst the backlog of emails within the system is processed over the coming hours. Once again we'd like to apologise for the inconvenience caused.