Hi @murraymr
What's the email domain of your email address? a legacy email like dsl.pipex for example or a mailbox on the TalkTalk Mail platform like talktalk.net or tiscali.co.uk
The first step in troubleshooting for TalkTalk Mail is to:
- Open an Internet browser like Chrome or Firefox
- and to sign in to TalkTalk Mail.
Tell us if there's an error message or if you can sign in ok.
Compose and send the same mailbox a message to check that the mail message appears in the Sent objects folder and then in the Inbox.
