Pipex - Emails Not Sending

[OCE_Ady]

This has been picked up, but no incident is yet assigned to it. Hopefully, it won't take much longer. 

[pbar100]

So after 18 days, nothing has happened yet. Well, ok, thank you for letting me know.

[Chris-Stone]

Please add us to the list of customers urgently awaiting a response to this issue.....

[pbar100]

Thank you Chris. As you can see, I first made TalkTalk support aware of this issue 19 days ago. Typically it can take weeks/months for problems to be fixed so the more users who post problems rather than just leave it or put up with it, the better.

[OCE_Ady]

Hi Chris-Stone, now that it's an incident there's no need to add you as individuals. Hopefully, the increase in status of this from faults to incident will mean we get it fixed quicker for you. 

[pbar100]

There it is again - hopefully it will get fixed! Stop it Ady 🙂

[Wartling]

Of the emails I've sent in the past few days, the timed out problem now seems restricted to @yahoo.au recipients, though it means I'm not sure who else is not receiving my emails.

[pbar100]

I've only ever received the time out bounce back from e-mails sent to Sky.

The other none received mails simply do not arrive.

[pbar100]

Just wondering if there has been any progress made on this fault yet please, thanks.

[OCE_Ady]

Yes, I'm told that changes were made overnight and they're expecting it to fix the problem. Please retest and let me know how you get on. 

[pbar100]

Will do Ady, thank you for your reply, will let you know when I know 🙂

[OCE_Ady]

Hi all, I've had word this morning that changes were made last night. Sending should now be working again. Please let me know how you get on. 

[pbar100]

Still the same problem I'm afraid. Sent mails to Sky.com addresses and have not been received.

[PeterAA]

I am still getting the same problems with yahoo, sky & gmail.

Are they still working on it?

Please get it fixed!

[pbar100]

I've tried several times today but no, still not working.

[Pianist2]

 I sent an email to a friend with the yahoo address about half an hour ago and she tells me it hasn't arrived. Sounds as if there are still problems. 

[Terry953]

My mails have been performing satisfactorily to-day.
Many thanks Ady

[SoozySoo]

This afternoon I sent two emails to a gmail address - neither has arrived. I also sent two emails to an outlook address - only one has arrived. There is definitely still a problem. Very disappointing. Come on TalkTalk.

[SoozySoo]

My second email to the outlook address has now arrived but there's no sign of the emails that I sent to a gmail address. I haven't tried any addresses with any other domains. 

[pbar100]

Still the same problem with Sky.com addresses, not delivered and the same bounce back message, Maximum retry....