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Pipex Upgrade

Chat Champion

No mail coming through since yesterday, I assume this is the upgrade?  How long does this take?


The link sent from TT about upgrading takes you to an unsecure Homecall webmail service, again, I assume this will change when the upgrade is completed?


I used to access webmail but that no longer works.


It seems others are having similar issues.

Community Star

Hi @pipex not working 


Just to confirm that the upgrade of pipex mail to the TalkTalk platform is underway.


TalkTalk Business have removed the webmail login selection for pipex users.


When the upgrade goes through you'll be able to sign in to a primary pipex mailbox address at: but if the upgrade is not fully completed or a sign in is not recognised as a primary mailbox then you'll get redirected out to the old homecall webmail login.

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

Chat Champion

Gondola, thank you for the response, do you know how long this upgrade takes?

Community Manager - TT Staff

closing this as a duplicate as we're helping in your other topic. 

Stephen, Community Manager

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