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Pipex email

Team Player

I am still using email addresses and accessing them on my PC using the TalkTalk Business webmail pages, mostly to clear down Deleted items as it is easier to do it there than in Android on my phone/tablet. This is OK but the interface is so clunky and old fashioned. Is there a way to access something a bit more up to date. If I sign into My Account and try to click through to mail I get an Unknown Hostname error. Apologies if this question has already been asked and answered but when I did a search it  didn't jump out at me. Thanks

Community Star

Hi @Mufan99 


The TalkTalk Business Webmail sign in is still the one to use for now. Or you can set up an email client like Thunderbird to collect your mail messages.


The Mail Support Hub includes Email Settings (for setting up email clients) for the legacy mailboxes including Pipex.


TalkTalk is continuing the process for upgrading all TalkTalk managed mailboxes including pipex to the new TalkTalk Mail platform. Your pipex mailbox will receive a message from TalkTalk when the times comes to migrate your mail service to the new platform.


See the section in the Mail Support Hub that gives advice about the upgrade - Not Migrated Yet?



 Gondola - Volunteer 2017-2021

To appreciate my help . . . If I offered a solution Best Answer

Community Team - TT Staff

Hi Mufan99, the answer Gondola provided is spot on. 

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.