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Recovering email password login details for homecall.co.uk webmail

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3 REPLIES 3
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First Timer

Hi,

 

I am trying to access an old homecall.co.uk email account that have not accessed for around 4-years but cannot recall the password and there is no presentation of a 'forgotten password' or 'recover password' link on the login page after a failed attempt.

 

I can recall the email address but need to recover the password. Please can anyone help.

 

The URL that I am using to access this is http://webmail.homecall.co.uk/webmail?index=1

 

@OCE_Ady @OCE_Chris 

 

Many thanks, 

 

Ustedlios

Highlighted
Community Team - TT Staff

Hi Ustedlios, it's very unlikely that the email address still exists on our system. If you want me to check for you please add the address to the private notes section of your profile.


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Highlighted
First Timer

Hi @OCE_Ady,

 

Thanks for the response. I have updated my private notes section as suggested. Please advise on whether the email address still exists and possibilities to gain access. 

 

Many thanks, 

 

Ustedlios 

Highlighted
Community Team - TT Staff

Well knock me over with a feather. That email is still live on the database. I've sent you a personal message to obtain the necessary information to reset the password.


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.