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Popular Poster

Hi,

   I had an email off TT about linking a TT email to my account but when I click on the button in the email I get the following message?

Can you help?

Thanks

 

The requested URL was rejected. Please consult with your administrator.
Your support ID is: 1286294404773732742

p barnes
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Community Team - TT Staff

Hi barney59, can you copy the link and paste it into a different browser?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Popular Poster

Hi,

     I copied it into google chrome with the same result

 

p barnes
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Community Star

Hi @barney59 

 

So long as your TalkTalk email address is not already associated with another MyAccount then simply sign in to your MyAccount and select My Services > Manage TalkTalk Mail and at the bottom Add an existing mailbox...

 

Manage TalkTalk Mail - Add an existing mailbox.png

 

Follow the instructions and you should see the mailbox added to the My Mailboxes list (subject to what I said at the top of this post).

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

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Community Team - TT Staff

Hi barney59,

 

How are you getting on, has Gondolas advice helped?

Chris