No worries, if the tiscali email account is on the active database and all you need is password recovery set up I'll ask the TalkTalk Community team to set up Reset details for you.
They'll pick up the request on Monday and in the meantime, please update your Community Profile Personal Information (Click here) to include your name, current contact 'phone numbers and address with postcode (location) then scroll down to Private notes and add the tiscali email address and Save changes.
A TalkTalk OCE will reply to this thread and Community Private Message you to verify the registered email user details:
When verified, the Reset details will be set up and one of the TalkTalk team will call on your mobile to check security with you, let you know you can set your own password and check it works.
Hi clairesearl, I've sent you a personal message to obtain the necessary information to raise the request for you.