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Some incoming emails not arriving
Some incoming emails not arriving
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equaliser1
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03-04-2020
07:15 PM
03-04-2020
07:15 PM
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Re: Some incoming emails not arriving
Wouldn’t it be better to sort this out via live tech chat? Then I could trigger these blocked emails during the chat?
Gondola
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03-04-2020
08:08 PM
03-04-2020
08:08 PM
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Re: Some incoming emails not arriving
Hi equaliser1
If you wish to wait until the global lock down is over and LiveChat is back,
feel free to wait and chat to a Tech Support Agent
The Tech Support Agents do not have real time access to the vendor for the mail filtering platform
TalkTalk can request the vendors operating logs to be examined for the sender that is blocked at the time you say it is blocked
If you trigger your mail messages then you've got an accurate local time to report
Gondola
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