Please don't start over as it'll not speed things up any.
I see I escalated this topic on 19/6 and 2/7 so allow me to start over for you by escalating one final time on 13/7 just to alert Ady that you're still waiting on Reset details being set up for you.
It does seem an incredibly long wait but do regularly check the Reset your Password option to see if the admins have set up those all important Reset details.
Hi, I have just checked and my alternative recovery email address has still not been updated. Its now been 29 dates since I provided all the information required and to say I am disappoint with TalkTalk's response is being very kind. Clearly, the are majorly under staffed!