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Tiscali Email Password reset

ANSWERED
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8 REPLIES
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JulieR1
First Timer

Hi,

I have lost access to my Tiscali email as it appears tha the password has been changed (not by me!).

I do not have a Talk Talk account so cannot change it by logging in to My Account

Could on of the OCE's please help me in having my password reset?

Thanks, Julie

JulieR1
First Timer
@OCE_Ady

Can you help me please?
Community Team
Solution

Hi JulieR1, I suspect you're going to have the same problems with your alternate, but I have to point you to the password recovery tool as it will save you a great deal of time getting your password reset. If you click on the hyperlink in blue and follow the steps it will take just a couple of minutes to reset your password yourself.

JulieR1
First Timer

Hi @OCE_Ady

 

Thanks very much for this. I thought that my recovery mail was an old work address but it turns out that it is my husbands email and therefore I was able to receive the recovery email and all is now working again :-)

 

Thanks ever so much for your help

 

Cheers,     Julie

 

 

Community Team

You're very welcome Julie. Thanks for posting back to let us know it's sorted.

weasel76
First Timer

That's great, but the password recovery tool wants to send the password reset email to the account that I need the password for. Madness!!!

Community Team

Hi weasel76, please start your own thread and I'll be happy to help you get this sorted.

alun1955
First Timer

Mine has been reset as well, and I cannot recover my emails

Alun
Community Team

Hi alun1955, please start your own thread and I'll be happy to help you.