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Tiscali emails not sending

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4 REPLIES 4
Juliematthews
Team Player

Like others on here, we have been having problems with emails not sending over the last few days. Most of the time we can receive ok but sending is a bit of a lottery, sometimes it is ok but then a few minutes later it says it can't send and the message has been saved. We have old Tiscali email addresses but as they are also used for business, we don't want to change them which is why we stay with TalkTalk. Is it only these that are having problems? Very, very annoying.

OCE_Ady
Community Team - TT Staff

Hi Juliematthews, have you tried sending using webmail?


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Juliematthews
Team Player

Not tried that, will do when it happens again but surely I shouldn't have to do that! 

OCE_Ady
Community Team - TT Staff

You shouldn't have to, but it helps to identify the cause of the problem.


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


pyrocrafter
First Timer

I have exactly the same problem. And I have tried sending through webmail with no success.

I click send and get a message something like ' unable to send message'