Following the recent upgrade I tried to access my Webmail but it did not recognise the password. I then followed the procedure to reset the password (three different times!) and each time the password was changed but when I tried to log in to Webmail the password was rejected. I'm now locked out of Pipex webmail account.
How do I solve this?
Have you tried via the Forgotten password button and selecting a mobile number for the password reset? Changing your email password
I don't know why the authentication system isn't updating the password on the TalkTalk Mail platform so this looks like a fault ticket will need to be issued.
Sorry to hear that, could you reply to the private message im sending as we need some more info to look into this for you.
Stephen, Community Manager
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.