I'm trying to access an old tiscali email address.
The email address was active up to a few months ago when the old PC died.
I now have a new PC but no idea of the password for the account.
I have not been a talktalk customer for a number of years and I am only given the option to send the password reset to this email account so I guess that means that foolishly I didn't set up a recovery email account.
Thansk in advance
Password Reset details may have been set up for the email address so that an alternate email and or mobile number can receive the reset. Please do try the Reset your Password option. If there's an alternate shown that you recognise from the hints, and have access to, then please reset the password.
If the self-help password change / recovery options aren't effective or haven't been set up then I'll alert the TalkTalk Community team for you.
...I read the post.
@djosef wrote: ...Thanks for the quick response but it appears you may have automatically responded to this without actually reading it.
Post 10 of 13
Re: Unable to access old Tiscali email Account
You should have recovery details up and working in the next couple of days. Please let us know how you get on."
You may have automatically responded without thinking - Have you tried to reset the password using Reset / Recovery details?
Let me know if that works or does not work.