Trying to open/read emails or even delete emails and get this error code:
In TalkTalk Mail (Webmail) the error is an internal platform error due to the server(s) being busy.
The advisory message "try again later" is appropriate - select the Retry link. It's not a permanent error.
And similarly for the Folder List view. If that fails to load on screen at busy times just wait a minute and then select Retry.
Collecting your emails using an email client or app is a good workaround. Try Thunderbird on a computer or any mail app on a mobile device. Set up as an IMAP email client.
Escalated to the TalkTalk team in case there's a problem with your mailbox.
Please do a quick check that your Community Profile includes in Personal Information (Click here) your name, current TalkTalk landline 'phone number and an alternate number (mobile recommended) and address with postcode (location). Then scroll down to Private notes to add the email address with any relevant other notes and finally save changes. TalkTalk's Community Team OCE will then locate your registered TalkTalk details.
Hi railwaydriver, let us know if you need help with anything or if your service hasn't returned to normal.