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Unable to retreive emails in folders on my mobile

First Timer

I have emails in folder and I am unable to retrieve them. I can send and receive emails. I can see emailes in my inbox and sent box.  However any email that I have saved in a folder on my mobile I cannot retrieve.

I phoned talktalk more than a week ago and was told there was an issue. I have had no further communication and the problem has not been resolved.

It is incredibly frustrating.

Community Team

Hi Bathgate123, are you able to see those mails in webmail? I've run a repair on the mailbox for you in case there's a problem with the mailbox.