The same happened to me today. Logging in via my android mobile or Windows 10 laptop gave the same error message about "no virtual host has been created" I get the main screen "Sign to access your apps" but on logging in the error message pops up However, interestingly, logging in via my Windows 7 Desktop PC works fine!
Looks like a server issue to me - has there been some changes in settings? Curiously the website it tries to logon to is "webmail-legacy.homecall.uk" Is that right? Is it trying to logon to the wrong site? I am a former Pipex user - not Homecall!
Yes, when using the dsl.pipex.com address. As an experiment I tried bogus Lineone and Homecall addresses, and it would go to the next stage, i.e. password. But when using my actual Pipex address, that error message would come up straight away.
I have found a link to TalkTalk Business Webmail that works for me.
Try it out.
To me it looks like the Mail link in My Account is meant to go to this but it has been accidentally changed to the wrong one.
Please could an OCE please respond to this thread and check with the relevant team whether this is the cause of the problem.
Good to hear it pbar100.
Still no response from an OCE!
I suspect that when, eventually, the Pipex accounts migrate to the new server that the old Pipex Business Mail page we are using will disappear and a new one will be created but until then at least we can still get our webmail.
Thank you again. I had been using this one, which is flakey at best -
I can only assune that the lack of responses on all things Pipex from the support staff is down to embarrassment. After all they seldom have any answers and help is very sparse. I would feel embarrased too I think, in their position.