Occasionally I do not receive emails, often from government departments or large firms. I believe these may be getting marked as spam, but there’s nothing in the spam folder. As they are often emails asking for confirmation I don’t know what address they are coming from so can’t put it it contacts so as to mitigate the problem. Also I can’t believe that I’ve never received a spam email, so would expect something in the spam box occasionally.
Hi sjcuk, if the mail is picked up in the spam filters it will be rejected and a rejection message will be sent to the sender. If it's being lost en route to our servers then the sender may or may not receive a rejection notice depending on where the mail is bounced. Any mail that isn't in your inbox isn't on our servers.