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accessing old Tiscali email - unable to re-set password

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2 REPLIES 2
First Timer

Hello

I have no other business with TalkTalk other than a historic tiscali email address that I need to access.

The password re-set system sends an email to the tiscali email address so no use whatsoever

 

Can anyone please help with "how to" sort this out, as I have been sent information by a Company to the tiscali email address (and they could send it only to the tiscali address, as that is what they have on their system)

I need to access quite quickly, certainly by the end of this week.

 

Many thanks

 

Mike

Community Star

Hi @mikejames7 

 

If the tiscali email address is 'very' historic; i.e. if you haven't used it / signed in for a long time then it may not even exist.  Mailboxes do get flagged for system auto-deletion after 180 days of non-use.

 

When you send the email address a mail message do you get a bounceback indicating 'undeliverable'.

 

When you try to verify the email address at this website does the website report Deliverable or Undeliverable?

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

Community Team - TT Staff

Hi Mike,


If you still need assistance can you please answer Gondola's questions and we'll be happy to help

Chris