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call blocking

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2 REPLIES 2
Hilda Clarke
First Timer

I had an important call from my doctor on Friday which I had waited in for all day. It was at 3-15pm and my phone never rang at all. The surgery informed me that you had blocked the call so he did not get through to me. Now I have to wait until Monday to try and speak to him again. I want to know why this call was blocked. I didn't get chance to say whether i would accept this call or not. Could you please sort this out for me Regards H. Clarke

Skynet_TX
Community Star

Hi @Hilda Clarke ,

 

Do you possibly have 'Anonymous Caller Reject' activated for your line :

 

https://community.talktalk.co.uk/t5/Articles/Using-Anonymous-Caller-Reject/ta-p/2222776

 

Many doctors surgeries automatically withhold their number when they call out, this service would block those calls.

OCE_Ady
Community Team - TT Staff

Hi Hilda Clarke,  Skynet_TX looks to have got you sorted. Please let us know how you get on.

 

Ady


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