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email sending and forwarding

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2 REPLIES 2
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First Timer

Suddenly I cannot send or forward emails, my wife can from her talktalk account, I cannot? any help appreciated.

thank you

KB

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Community Star

Hi @kbutler1960

 

As the issue is impacting a number of people there's a team working on the problem.  Which email domain are you using (e.g. tiscali / lineone / another) and is it just webmail not email sent from a client like Outlook or Thunderbird or a gMail app, for example?

 

Service status is reporting a fault and there will be updates:

 

"We're aware of some customers having issues when they try sending, replying or forwarding emails.  Our engineers are looking into this as a priority, and looking into fixing as soon as possible. We apologise for any inconvenience caused."

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

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Community Team

Hi kbutler1960, the email team have advised that they've fixed this problem now. Are your emails sending normally now?