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emails

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First Timer

emails from Ebay seem to be blocked

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Community Star

Hi @Suzycuts 

 

Why do you think emails from ebay are being blocked?

 

If your mailbox is on the TalkTalk Mail platform, have you signed in to TalkTalk Mail to check there's no Auto forward or Filter rule intercepting your mail messages?

 

  • Select the Menu option      top right (cog icon for the mobile browser but only for the Auto forward option - or select the desktop browser version)
    (triple line hamburger icon)
  • Select Settings from the list
  • Select the arrow by Mail (or Email, left side panel)
  • Select Filter Rules from the side panel
  • If no previous rules exist then that's ok
    Disable any other Filter rules
  • Select Auto forward from the side panel
    Disable or untick the Enable box

Let us know if you find anything unexpected.

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer