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homecall email

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2 REPLIES 2
Alex Dollard
First Timer

I have a homecall email. Could some one explain how i change my password

Gondola
Community Star

Hi Alex

 

Is your homecall email active on the TalkTalk Mail platform? Try a sign in here to TalkTalk Mail. https://apps.talktalk.co.uk/appsuite

 

If your sign in is redirected to another Internet address then your mailbox is not yet upgraded to the new TalkTalk Mail and you'll need TalkTalk's help to change the password.

 

Please do a quick check that your Community Profile includes in Personal Information (Click here) your name, current landline 'phone number and an alternate number (mobile recommended) and address with postcode (location). Then scroll down to Private notes to add the homecall email address with any relevant other notes and finally save changes.

 Gondola - Community contributor

To appreciate my help . . . If I offered a solution Best Answer

Community Team

Hi Alex Dollard, for the time being you can't change the password. We have to do that for you. I've sent you a personal message to obtain the information I need to reset the password and arrange a call for you. 

 

Ady