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Need help?

problem that affects ONLY main computer (NOT I pad or I phone)


Why can I not send or receive e mails?

Community Star

Hi @annie24 


To troubleshoot please check the sign in to TalkTalk Mail here (webmail). Tell us if there's an error message or if you can sign in ok using the password. Compose and send the same mailbox a message and check that the message is in the Sent objects folder and in the Inbox. That's just to make sure the mailbox is working ok.


Problems with TalkTalk Mail 


Tell us how you normally use your mail computer to read and send mail messages.


And what the part of the email address is after the @ for example, or or


And if you're just having problems signing in or getting a specific error message.

 Gondola - Volunteer 2017-2021

To appreciate my help . . . If I offered a solution Best Answer

Insightful One


What breed IS your 'main computer' @annie24, is it also an Apple - iMac / MacBook - or something else; also, what application[s] are you using to access your email across all devises?


It could be a Mail synchronization problem!