Hi there and a happy easter to you all, sorry to have to bother you again , but i have not been able to get into my webmail for 3 days now . i can logon but it doesnt load up . Any ideas of how i can solve this little problem .
Regards Mrs Magoo stay safe and take care
Hi there Gondola, there are no error messages at all, i log in as usual but it just has them bubble like things on the screen and loading but nothing happens sometimes i get that awww snap error but not recently just loading all the time .
Regards Mrs Magoo take care stay safe
Hi Mrs Magoo
Ah, the three grey animated dots. More people do seem to be experiencing the hold up in the sign in. We think it's a bad cookie.
First clear the browser cache and cookies. What to do if you can't load websites
Advice for Chrome browser - clear browser cache and cookies
Then try this approach for the sign in:
Before you sign in, Select the Menu icon (triple line) top right and then Manage Cookies.
Then select Accept None and when the pop-up appears select Yes, proceed.
Then enter your email address and select Continue then clear the password box and enter the password then select Sign in.
All of the above is when your browser cookies appear to be holding up the sign in to TalkTalk Mail.
The above should get you signed in ok.