on 26-06-2020 10:26 AM
I have a problem with my email. As a family we have several email accounts in Outlook. We access our email via Outlook rather than the talk talk page.
Since yesterday whenever we do a send and receive update we get a message quoting error code 0x800CCCOE Outlook cannot synchronise subscribed folder for xxxxx. Cannot connect to the server.
I have tried switching outlook on and off. I have re-entered the password. The setting for all email accounts are identical. I have sent test messages to and from the talk talk email page.
What do we do next.
on 06-07-2020 12:12 PM
That's great, thanks for posting to let us know it's sorted. It's always good to post fixes as they often benefit many other customers.
on 04-07-2020 10:07 AM
I tried various things suggested on the web including removing and putting back the account.
Usually I ended up with a message saying "Something went wrong and Outlook couldn't save your account settings. Please try again."
I searched on the net for that phrase which took me to a you tube video. The link is below.
This worked, I haven't had the problem since I did what was suggested here.
on 29-06-2020 10:41 AM
Hi MichaelF, do you know which of the mailboxes is giving the error? If you do try removing the affected mailbox from Outlook and then readd it.