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Auto forwarding of emails not working in new interface

Popular Poster
Message 22 of 22

I want to auto-forward all emails and save copies in Trash. This has worked well in the old interface for many years.

I have now set up and enabled auto-forward as well as defining (identical) filter rules for each of my associated email addresses.

Problem is that the copies are saved but the originals are not forwarded. (Although I can forward them manually). Any suggestions?


Community Star
Message 21 of 22

Hi @Digmogs 


I've not tested this before but you're right. The auto-forward doesn't work.


I've written a Filter Rule of my own to Redirect all mail to another address and save a copy in the Inbox. As you say; saves ok but the redirect doesn't happen.


I'll raise this as a fault issue with the TalkTalk Community Team for us.


Please ensure your Community Profile Personal Information (Click here) includes your name, address, current TalkTalk landline 'phone number and an alternate number (mobile recommended). Add, then scroll down and add the email address in Private notes, just in case the email admins want to test, and then save changes. The TalkTalk Community Team OCE will then be able to link to your TalkTalk email account.

GondolaVolunteer 2017-2021

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