email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can only see 48 hours of emails. How do I see everything?

Praxx72
First Timer
Message 3 of 3

We've changed from a Mac that has folders set up and emails going back to the beginning of creation, but moving to a new PC and accessing the webmail has lost all the folders  and only shows the last 48 hours of messages - everything else disappears.

Where in the settings can I correct this?

0 Likes
2 REPLIES 2

Chris-TalkTalk
Support Team
Message 1 of 3

Hi Praxx72,

 

How are you getting on, has Gondola's advice helped?

Chris

Gondola
Community Star
Message 2 of 3

Hi Praxx72 

 

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address and password, select Sign in.

 

Hopefully you'll see all your mail messages there.

 

Have you set up an IMAP email account or POP3 email account? Are you still using Mac Mail / Apple Mail? What's the OS version / Mail version so I can look up the right settings for you.

 

It'll probably be a download setting i.e. download only the last 48 hours of mail messages, or a download and delete setting if using POP3 mail account.

GondolaVolunteer 2017-2022

  Like (below) to support me . . . Mark as solved (below)  Accept as Solution