Hi i cannot use my mobile device to send emails from my mobile phone unless linked to home wifi. Have deleted account and reset as advised in other threads - no improvement. I would appreciate it if talktalk would advise if this is ever going to work as I use this talktalk account for some business email and find i can only respond at the end of day when i get home.
No problem if this is how things are, but I could do with knowing so I can manage people expectations.
The 'phone mail app, if it's gmail, will usually set itself up ok for talktalk.net mail but others might not. iphones are particularly prone to using the wrong settings.
First, are you using POP3 or IMAP settings?
The send settings are:
Before you go, you didn't say what settings you had on the 'phone. Were they different to the recommended settings?
When you do set up the app at home it will usually verify the settings for you so you can be sure of the email working. Just make sure it is sending ok with the recommended settings. Then you'll be ok when away from home.
Hi, I reset with your recommendations and tested an email from phone to self. This worked ok, but I have not had problems when at home and linked to wifi. Hopefully the new settings will work when out and about. If so I will be so thankful as clients email me in the day and I cannot respond on mobile phone until i get home.
Will let you know
Gondola is always right and having read the thread I don't think you'll have anything to worry about. Please post back to let us know how you get on and don't forget to give Gondola's post a like and if it fixed your problem mark it as best answer.