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Cannot access my Tiscali email password reset

robertwilson999
First Timer

on ‎04-01-2019 02:59 PM

Message 2 of 2

Hello all,

I have a Tiscali Email account but am no longer with TalkTalk as a service provider. My phone and broadband account is now with Fleur.

I am trying to reset my password on my Tiscali email as my laptop is telling me I am using the wrong password. I cannot use the password reset as that asks for my Talktalk account number - whiuch I do not have as I am not a Talktalk subscriber. Can anyone advise how I can reset my Tiscali email password?

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1 REPLY 1

Ady-TalkTalk
Support Team

on ‎07-01-2019 07:42 AM

Message 1 of 2

Hi robertwilson999,  I can help you get the password reset. I need you to add ALL of the following to the private note section of your community profile:

 

Email address affected.

 

Full Name.

 

Date of Birth.

 

Mobile contact number.

 

Phone number linked to email address

 

Full postal address email is linked to.

 

Once you've added that post back to let me know and I'll raise a fault ticket to get this sorted for you.

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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