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Cannot send or receive Lineone emails.

First Timer
Message 3 of 3



I cannot send or receive my Lineone emails.

I'm using Windows 11 and iOS. 

The error message is "Cannot connect to the server."

The emails worked last night on all platforms.

No, I have not changed any settings. 


Support Team
Message 1 of 3

Hi Dakapitan, we have an incident open and currently being investigated.  Hopefully, it won't be too long before its fixed.



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Community Star
Message 2 of 3

Hi Dakapitan 


There's a problem with the tiscali DNS name servers. The incident is being worked on and you can track it on the  Service Status (Email) page. 


You're using legacy tiscali server settings. So these need updating.


The TalkTalk Mail Support Hub is your go to resource for information, guides and Community support for TalkTalk Consumer home broadband and MailPlus subscribers.


Select here:
TalkTalk Mail Support


TalkTalk Mail help

Email settings - IMAP & POP3 and device setup guides


GondolaVolunteer 2017-2022

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