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Closing an old tiscali email account

Philipr7
First Timer
Message 3 of 3

I have an old tiscali email account which I never use.  The other day an email was forwarded to my present email address from amazon.com.au saying that someone had changed the email address on their account to my tiscali account.  I have telephoned amazon who tell me to ignore the email as it will be a scam.  Can anyone help me with the following, as I have had no success either on the website or by telephoning talktalk:

 

1.  How do I report this event to talktalk?

2.  As the email account is redundant, how do I Close it?

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Philipr7, stevesurrey has given you great advice. Please let us know how you get on. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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stevesurrey
Insightful One
Message 2 of 3

1) If the email did not originate from Amazon then you can report it Report-a-phishing-or-spam-email 

 

2) If you use TalkTalk's My Account then this guide should help. Articles/Managing-your-email-in-My-Account 

Pipex refugee