email support

Ask us about your TalkTalk email account and Webmail.

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First Timer
Message 3 of 3

I need to write to TalkTalk. Is there an email address or how should I do it?


Support Team
Message 1 of 3

Hi jamieparkie1969, is there something I can help you with? 



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Community Star
Message 2 of 3

Hi @jamieparkie1969 


In relation to a complaint, for example, have a look at the Help page that has a Chat now button as that's the fastest way to make contact.


If you'd like to write to TalkTalk, please address your letter to:

TalkTalk (TTR)
PO Box 675
M5 0NL

To help TalkTalk deal with your query quickly, please confirm the following information.

  • Your full name

  • Your TalkTalk phone or mobile number

  • Your signature

And one of the following:

  • The 3rd & 6th characters of the password we ask for when you speak to Customer Services

  • The last 4 digits of the bank account number or payment card you use to pay for your service

  • Your TalkTalk account number

  • Personal security answer provided when you step up your TalkTalk account

Your letter will be given to one of our specialist agents who will always attempt to contact you by telephone to resolve your query.

GondolaVolunteer 2017-2021

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