on 24-07-2018 11:06 AM
I want to delete an old Tiscali email account too. I am not a TalkTalk account holder so would appreciate some help.
From looking at other posts I've added the following to my private notes box:
Email addresses affected
Date of Birth.
Phone number linked to the email address
Full postal address linked to the email addresses when first registered
My current mobile number
Thanks in advance
on 08-08-2018 10:15 AM
on 07-08-2018 10:54 AM
Can you check the email address you've entered in the private notes section of your Community profile - the format looks wrong and I can't find an email address matching it on our systems
on 06-08-2018 02:46 PM
on 26-07-2018 09:35 AM
on 24-07-2018 11:37 AM
If you were a TalkTalk customer and the email account was managed via MyAccount then you would have been able to delete permanently, instantly.
If your details verify then the OCE can suspend the email account and then after 180 days it will be automatically flagged for deletion.