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Delete old Tiscali account

courgette18
Chatterbox
Message 10 of 10

Hi

I want to delete an old Tiscali email account too. I am not a TalkTalk account holder so would appreciate some help.

 

From looking at other posts I've added the following to my private notes box:

 

Email addresses affected

Full Name.

Date of Birth.

Phone number linked to the email address

Full postal address linked to the email addresses when first registered

My current mobile number

 

Thanks in advance

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9 REPLIES 9

Message 1 of 10

Thanks Chris  emoticon.thumbsup.title

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Message 2 of 10

Thanks Brian, the email is now suspended


Chris

 

 

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Message 3 of 10

Hi Chris

 

Have updated with the correct version of the email address. Sorry for the confusion.

 

Thanks

Brian

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Message 4 of 10

Hi Brian,

 

Can you check the email address you've entered in the private notes section of your Community profile - the format looks wrong and I can't find an email address matching it on our systems


Chris

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Message 5 of 10

Hi Brian,

 

Sorry, Ady isn't back yet so I'll try to find out how we go about doing this and let you know when I have any more information 

 

Thanks

Chris

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Message 6 of 10

Hi Andy Ady

Following on from Chris's post, would you be able to sort this please? Thanks.

Brian

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Message 7 of 10

Hi courgette18,

 

Could you bump the thread next week, OCE Ady is back mid week and should be able to help with this 


Chris

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Message 8 of 10
Hi Gondola

Thanks for the reply. Yes, hopefully the OCE will be able to sort things out. 🙂

Gondola
Community Star
Message 9 of 10

Hi @courgette18

 

If you were a TalkTalk customer and the email account was managed via MyAccount then you would have been able to delete permanently, instantly.

 

If your details verify then the OCE can suspend the email account and then after 180 days it will be automatically flagged for deletion.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

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