on 09-05-2019 10:14 AM
Could someone from TalkTalk please contact me regarding external email sent to a talktalk.net recipient? I believe emails from our domain are being marked as spam and as such, not delivered.
on 10-05-2019 09:18 AM
If you send me a personal message with one or two of the affected email addresses you can't send to it will help us sort this. Often customers have blocked addresses without being aware of it.
on 10-05-2019 06:15 AM
Hi Daniel, if these are businesses you're sending to they'll have to report it to the business support teams. I've got no access to business systems or services. It does look like cloudmark has tagged your IP as a spam source though. If theyre residential customers I can help look into it for you.
on 09-05-2019 01:26 PM
on 09-05-2019 11:22 AM
Hi Daniel, are you not able to send to any TalkTalk email address? Often customers have accidentally blocked addresses without being aware. If you were our customer my first job would be to ask you to clear all your block filters.